1. The Accident

• Contact insurance carrier

• Drop by or schedule an appointment

 

2. Your Estimate

• Prepare estimate

• Arrange rental car

• Insurance company review

 

3. Vehicle Disassembly

• Vehicle taken apart to identify all damage

• Customer and insurance company approval

• Estimated completion date

 

4. Vehicle Repair

• Body, parts and mechanical repairs

• First quality inspection

• Confirm delivery date

 

5. Vehicle Paint

• Body smoothing and sanding

• Primer, paint and clear coat applied

• Second quality inspection

 

6. Vehicle Reassembly

• Vehicle put back together

• Final delivery date reminder

 

7. Quality Assurance

• Light detailing

• Final Service Advisor quality assurance check

• Vehicle test-drive as needed

 

8. On-Time Delivery

• Pick up your vehicle on time

 

9. Lifetime Warranty

• Lifetime warranty only at National Auto Collision.